# Section 2 — City Museum Orientation

*Questions 11–20 · difficulty: medium*

**Situation:**

You will hear a woman called Helen welcoming a group of visitors to the City Museum and explaining its layout. First you have some time to look at questions 11 to 20.

---

**11.** As you enter, the information desk is on your ______.

**12.** The cloakroom is located next to the ______.

**13.** The gift shop is on the ______ side of the ground floor.

**14.** The ______ gallery is the first room on the right at the top of the main staircase.

**15.** The natural history gallery is at the ______ end of the first-floor corridor.

**16.** The children's discovery room is between the Roman gallery and the ______ gallery.

**17.** Lunch in the museum café is served from midday until ______.

**18.** Where is photography strictly forbidden?
  A. The permanent galleries  ` `
  B. The temporary exhibition hall  `✓`
  C. The café  ` `

**19.** Where is the ladies' toilet?
  A. Next to the café  `✓`
  B. By the information desk  ` `
  C. On the first floor  ` `

**20.** When must visitors be back at the entrance for the final headcount?
  A. At 4:30  ` `
  B. At 4:45  `✓`
  C. At 5:00  ` `

---

## Answer key

| Q | Answer |
|---|--------|
| 11 | left |
| 12 | café |
| 13 | right |
| 14 | Egyptian |
| 15 | far |
| 16 | natural history |
| 17 | 2:30 |
| 18 | The temporary exhibition hall |
| 19 | Next to the café |
| 20 | At 4:45 |